Privacy notice

Last updated: 18 September 2026.

Who operates the app

Gerard Botines Rates, Spain, operates EU PID Ready. Contact support@eupidready.com for privacy questions or requests.

Information processed

The app processes your Shopify shop identifier, installation and authentication information, access tokens, plan status, setup preferences and the product and variant data needed for identifier checks. Shopify authentication may provide staff account identifiers, names and email addresses. Tokens are used by the server to access the authorized shop.

Supplier imports contain the column selections, relevant row values, match decisions, proposed changes and results you provide. The app records readiness results and audit information about identifier changes. It does not request access to Shopify orders or customer records.

Support correspondence contains information you choose to send. Website and hosting systems may process network and security information such as IP addresses and request times.

Purposes and roles

We use this information to provide and secure the service, authenticate installations, check plan access, process confirmed changes and respond to support requests. We process shop data on the merchant’s instructions. For our own service administration and support, the applicable bases are performance of our agreement, legitimate interests in operating and securing the service, and legal obligations where applicable.

Service providers

Shopify provides authentication, authorized catalog access and plan information. Hosting, database, DNS and email providers process information needed to operate the service. We do not sell personal information. The FlavorCloud adapter writes reviewed destination metafields in Shopify; it does not send orders or customs declarations.

Retention

Raw supplier file bytes are not retained permanently. Parsed cells are retained while awaiting column mapping; after mapping, only relevant values and import records remain. Installation records, results and audit data remain while the app is installed. Processing the uninstall or shop-redaction webhook removes local shop and session data. Merchant-owned canonical identifier metafields in Shopify are not deleted by uninstall.

Support records are retained for as long as needed to resolve the request and meet applicable obligations. Deleted data may remain in restricted backups until those backups expire; restored systems must reapply deletions before returning to service.

Your rights

Depending on the applicable law and processing basis, you may request access, correction, deletion, restriction, portability or object to processing. Contact us using the address above; we may need to verify your identity. You may complain to the Spanish Data Protection Agency (AEPD) or your competent supervisory authority.

Changes

This page will be updated when the service or its processing changes. The date above identifies this version.